Please read these Terms and Conditions of Service (“Terms”, “Terms of Service”, “T&C”) carefully before using the Services (“Services”, “Our Services”) offered by MHO Immigration Services Ltd (“we”, “us”, or “our”). Our Services include, but not limited to, any website content, correspondence, advice, representation, and any other services we may provide.

Your access to and use of our Services is conditioned on your acceptance of and compliance with the Terms hereinafter. These Terms apply to all users of our Services.

By accessing or using our Services you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access our Services.

Scope of Practice 

We provide advice and/or representation with respect to Canadian immigration law that may include but not limited to the following:

Initial assessment.

Various temporary resident applications including – work permit, study permit, visitor visa, super visa, Labour Market Impact Assessment (LMIA), extension and/or restoration for any of the above.

Permanent resident applications including Express Entry (Federal Skilled Worker, Canadian Experience Class, and Federal Skilled Trade programs), Caregiver (Home Support Worker Pilot and Home Child Care Provider Pilot), Provincial Nominee Program (PNP),  Self-Employed Persons, Start-Up Visa Class, and Family Sponsorship (Spouse/common-law partner sponsorship, dependent child sponsorship, adopted child sponsorship, parent/grandparent sponsorship, orphaned brother/sister sponsorship, and other relative sponsorship).

Canadian citizenship including grant of citizenship, resumption of citizenship, and pass-down of citizenship.

Currently, we are not providing legal advice and/or representation with respect to refugee claims or Quebec immigration programs.

Decline of Services

We may decline your access to or use our Services if any of the following conditions apply:

Your request is out of our Scope of Practice,

Your request is illegal and/or unethical,

You use our Services for any illegal purposes,

You refuse to accept our Terms of Service,

You refuse to answer reasonable questions or provide necessary information during working with us

You have already been working with other legal representatives, or

You act hostile, disrespectful, or malicious.

Legal Fees and Payment

We offer Services for a fee. We implement the following billing methods:

An hourly rate, and

A flat rate.

We do not bill our clients based on a contingency billing method.

Your payment to us is in the form of a retainer in trust. Upon you retaining us, your retainer (which may or may not be in full) is a condition of the commencement of our services.

Copyright

We reserve the copyright to all contents of our services including, but not limited to, website images, logos, articles, agreements, forms, correspondence, and any other information you receive from us/our website/third-party service provider, You shall not distribute, duplicate, and/or alternate any of the above contents without our written consent.   

Privacy

Any information you receive from us including, but not limited to, physical/electronic correspondence, agreements, forms, invoices, and files is confidential. You are at your own risk if you disclose any of the above information. For more information, please visit our Privacy Policy.